Dear Customer
It is with regret that we are writing to inform you of the difficult decision to cease our wholesale bakery operations, effective immediately.
This has not been an easy decision. Despite our best efforts, the continued increase in raw material costs, rising operational expenses and ongoing challenges in securing and retaining suitably qualified and experienced bakery staff have made it increasingly difficult to operate the wholesale business sustainably.
After careful consideration, we have concluded that we are unable to continue delivering the level of service, consistency and quality that our customers rightly expect from us.
We sincerely apologize for the short notice and appreciate that this decision may cause disruption to your business. We recognize the importance of the relationships we have built with our customers and are genuinely sorry that we are unable to continue supplying you.
We would like to thank you for your support, loyalty, and business over the years. It has been a privilege to work with you, and we are grateful for the opportunity to have been part of your business.
Thank you for your understanding.
Kind regards,
The Heritage Bakery Team